Active Listening

Great business people have the ability to LISTEN. Dr. Gonzales, Management Human Resources Professor at Cal Poly Pomona, presented this topic, and it was a great Business and personal exercise to learn! This is one of the most important skills to master when working with teams. Every team member has something to contribute in the team dynamic, and everyone should be heard equally.

To effectively actively listen, you have to hear the other person's words and provide feedback that shows your listening. Make sure to give full attention to the person, and ask questions that show you are thinking about what information he or she is providing.

A book that I found great to learn business skills is "The 7 Habits of Highly Successful People." This book gives great advice in developing yourself professionally, and you will become a more well-rounded person in the process of reading this.